Privacy Policy
The following Privacy Policy (hereinafter referred to as the “Policy”) outlines how Smart Business Solutions -LLC, along with its subsidiaries and affiliated entities (collectively referred to as “Smart Business Solutions”, “we”, “our”, or “us”), collects, uses, stores, and discloses your personal information. It also explains how you can access and manage the information we hold about you.
This Policy applies to all personal and aggregated information collected through our official website: www.smartbusinesssolutions.ae (hereinafter the “Website”), and must be read in conjunction with our Website’s Terms of Use.
Where this Policy refers to “you” or “your,” it refers to the user or visitor of the Website.
By accessing, browsing, or using this Website, or by obtaining any goods or services from Smart Business Solutions, you acknowledge and agree to the terms of this Policy. If you do not agree with any part of this Policy, we kindly ask you to discontinue use of the Website immediately.
1. Information Collection and Usage
We may collect two types of information:
(a) Personal Information: This may include, but is not limited to, your name, email address, contact number, residential or business address, date of birth, Emirates ID or passport copy, and payment details. Personal data may be collected when you:
- Register or create an account;
- Submit forms for consultations or service inquiries;
- Communicate with our team via chat, phone, or contact forms;
- Interact with us via social media or other integrated services;
- Participate in surveys or promotions;
- Engage with our content or request a callback.
(b) Aggregate Information: We may automatically collect non-identifiable data through tools like server logs and cookies, including your IP address, browser type, pages visited, and time spent on the Website. This helps us analyze user behavior, improve our services, and personalize your experience.
2. Disclosure of Information
We may disclose your information in the following cases:
- To our affiliates, service partners, or third-party vendors to fulfill services requested by you;
- When required by law, legal process, or governmental authorities;
- To prevent fraud or misuse of our services;
- With your consent, for marketing or promotional communication;
- As part of a business transfer or acquisition.
3. Use of Information
Your personal information may be used to:
- Process your business setup request;
- Verify your identity and contact details;
- Deliver relevant information and services;
- Improve customer experience and user interface;
- Conduct marketing, surveys, and service improvements;
- Fulfill legal and regulatory obligations;
- Prevent fraudulent or unauthorized activities.
4. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience. Cookies help us:
- Understand website traffic patterns;
- Save your preferences for future visits;
- Improve advertising relevance and targeting.
You may disable cookies in your browser settings. However, this may affect your ability to access some features of the Website.
We also use Google Analytics. To opt out, visit: https://tools.google.com/dlpage/gaoptout
5. Third-Party Links and Content
Our Website may contain links to third-party websites. We are not responsible for their content or privacy practices. You are encouraged to read the privacy policies of any external sites you visit.
6. Opting In and Out
You may choose to:
- Opt out of receiving promotional emails by following the unsubscribe link;
- Opt in to receive updates, newsletters, and offers;
- Modify or delete your personal information by contacting us.
7. Security of Personal Information
We apply strict security protocols and use industry-standard encryption (TLS 1.2 or higher) to protect your personal data. Sensitive transactions, including payments, are processed securely via verified third-party gateways.
Please note, no system is entirely immune to breaches. While we strive to protect your data, we cannot guarantee absolute security.
8. Overseas Data Transfers
In providing our services, we may transfer your information outside the UAE. In such cases, we ensure your data is protected in accordance with this Policy and relevant UAE data protection regulations.
9. Data Accuracy and Access
You have the right to request access to or correction of your personal data. Please contact our customer support for assistance with data updates or removal. Certain fields, such as those used for regulatory compliance, may be restricted from changes.
10. Amendments
We reserve the right to update or modify this Policy at any time. Changes will take effect immediately upon posting to the Website. Continued use of the Website indicates your acceptance of the revised Policy.
11. Acceptance
By using our website, you confirm that you have read, understood, and agreed to this Privacy Policy.
12. Contact Us
For any questions or concerns regarding this Privacy Policy or our handling of your data, please contact us at: https://smartbusinesssolutions.ae/contact-us/
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🛡️ UK GDPR Compliance
If you access our services from the United Kingdom, we comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We collect and process personal data fairly and legally, under lawful bases such as your consent or our legitimate interests. For example, tools like Meta Pixel and Google Ads may track non-sensitive browsing data (with your consent) to personalize ads.
You have the right to:
Access, correct, or delete your data
Withdraw consent or object to processing
Lodge a complaint with the UK’s Information Commissioner’s Office (ICO)
To exercise your rights or for any data concerns, contact us at: info@smartbusinesssolutions.ae